Customer Relationship Management

Sales Management/Forecasting/Analysis

ubSuite Business Service System will enable you to have better Customer Relationship Management. It will cover the following automation:

With the sales management module, the following could be achieved:

1. Better sales opportunity management
2. Better forecasting and sales projection
3. Higher sales closure rate
4. Reducing administration and paperwork and focus on sales
5. Standardizing and control reporting
6. Quotation system linked to Customer/Opportunity

Solution starting from MS SQL to Oracle Database

ubSuite Integrated Globalization and Regional Office Database management

On-site Servicing

Other Services

• ubSuite Business Service System – UBSS
• Call Centre Telephony System – CCTS
• Operational Management System – OMS

ubSuite Call Centre Telephony System

• Dedicated Call Centre Agents
• Facilitates clients with professional phone answering service. “Just like having a real reception!”
• Personalized Phone Answering Service
• One-touch connection
• Message relay via email, sms, online website retrieval and faxes
• Dedicated numbers